Power Your Growth, One Credential at a Time.

We offer a wide range of high-quality training, mentoring, coaching and extracurricular activities in Agile, product, Agile project management, development, professional coaching, and leadership.

Conflict Management Skills

Conflicts are inevitable – but unresolved conflict can damage teams, delay decisions, and drain morale. is designed to equip professionals, managers, and team leaders with practical tools to navigate and resolve conflicts constructively.

Delve deeply into conflict dynamics, conflict resolution, psychological safety, and team cohesion with this course.

With the in-demand skills of conflict management, you’ll be prepared to foster continuous growth in teams and for yourself personally.

Topics in this course:
  • Preparing to Tackle Conflict
  • Understanding Conflict Inside Out
  • De-escalating Team Tensions
  • Creating a Strategy to Master Conflict Management
You can expect to go beyond the surface level of conflict to evaluate key concepts, including:
  • Conflict triggers
  • Honing de-escalation techniques
  • Understanding the importance of psychological safety

You’ll learn through practical exercises and story-based scenarios while having the opportunity to engage and share with your fellow students.

Not only will you be prepared to guide teams through conflicts after this class, you’ll also be equipped to navigate personal conflicts that arise.
Duration: 8 hours
Lean Software Development

Reducing waste, boosting efficiency

In this course, developers, teams, and technical leaders will learn how the principles of lean software development integrated with agile engineering practices can solve these problems:

  • Inefficiency and waste
  • Rigid planning and inflexibility
  • Delayed feedback and sluggish time to market
  • Insufficient customer involvement
  • Unsustainable workloads
  • Poor quality and high defect rates
  • Lack of empowerment and motivation among developers
  • Knowledge silos and communication barriers

Topics in this course include:

  • The seven principles of lean software development
  • Wastes associated with traditional software development
  • Agile software engineering practices that could help eliminate wastes
  • How agile engineering practices support lean principles

While individual developers will walk away with lean development and advanced agile engineering skills, teams and enterprises will benefit from understanding how to leverage lean and agile to amp up efficiency, reduce waste, improve value delivery, create a culture of continuous improvement, and improve time to market.

Duration: 8 hours

Agile OKRs

Successful organizations don’t just set goals – they align them.

This OKRs (Objectives and Key Results) program empowers leaders, teams, and professionals with the knowledge and tools to set clear, measurable, and inspiring goals that drive real business outcomes.

Create alignment and engagement around measurable, ambitious goals to advance strategic priorities and realize your vision.

In this course, you’ll discover why objectives and key results are so effective and how they allow agile teams to measure progress toward goals while preserving their ability to pivot in unpredictable, changing environments.

Lessons in this course:

  • Goal-Setting Fundamentals
  • Strategic Planning and Alignment
  • Objectives and Key Results
  • OKRs in Scrum and Antipatterns

Take this course as an individual to boost your resume and skill set. Or upskill your teams to use OKRs effectively for strategic planning.

Duration: 4.5 hours

AI for Product Owners

Learn how to use GenAI and AI-integrated tools to enhance everything you do, including strategic planning, decision-making, analyzing and refining use stories, lifecycle management, and audience insights. Set yourself apart as a product owner or product manager who knows how to seamlessly add artificial intelligence to your team as a co-pilot, making everything you and your team do easier, more efficient, and faster.

Course modules:

  • Everyday AI Tools for Product Owners
  • Prompt Engineering:
  • The Key to Effective AI Interactions Customizing AI for Your Team
  • AI for Product Requirements and Strategy
  • AI for User Story Creation and Refinement
  • AI for Agile Teams and Processes
  • AI-Powered Predictions and InsightsEthical
  • AI in Scrum Practice

Learning Lab:

Prompt Engineering for Product Owners

Duration: 4 hours

AI for Scrum Masters

This course is designed for scrum masters, project managers, product managers, and agile team members who are ready to work more efficiently by integrating AI into their teams.

Discover how to seamlessly add AI to your team. AI can function as an agile co-pilot, operating effortlessly alongside team members to increase productivity, save time, and differentiate you as an AI-capable professional.

Course modules:

  1. Everyday AI Tools for Scrum Masters
  2. Prompt Engineering: The Key to Effective Interactions
  3. Customizing AI for Your Team
  4. AI-Powered Strategic Planning
  5. AI-Powered Communication and Collaboration
  6. Data-Driven Team Management
  7. Ethical AI in Scrum Practice
  8. Learning Lab: Prompt Engineering for Scrum Masters

Learn all of the ways you can integrate AI to assist with managing timelines, predicting risks, identifying metrics for team performance, and much more.

Duration: 4 hours

agile in sales

Learn how to boost any sales team’s agility so you can deliver value to customers faster, rapidly adapt strategies amid change, and stay ahead of the competition. You’ll earn a microcredential to demonstrate your expertise.

Topics in this course:

Agile Sales: Foundations

Agile Sales: Methods & Models

Agile Sales Teams: Performance, Efficiency, & Outcomes

Agile Sales: Practice & Application

You’ll learn what agility in sales looks like, why it’s crucial for success, and how to build or be a productive member of a highly effective agile sales team.

This course is designed to provide agile sales training for professionals who want to excel in competitive sales roles. Whether you’re aiming to enhance your personal sales skills, increase your sales salary, or lead a high-performing sales team, this course equips you with agile strategies to consistently exceed targets and drive profitability.

Duration: 6 hours

Behavior-Driven Development for Agile Teams

Behavior-driven development is a set of practices that align perfectly with scrum and agile values.

Unlock the benefits of this approach to discovery, collaboration, and test-first development so that you can make sure you’re building the right products for users and customers.

Topics in this course:

  • Introduction to BDD
  • BDD discovery driven by examples
  • Facilitation of BDD discovery workshops
  • Formulation of executable specifications with Gherkin
  • Writing good scenarios
  • Organizing scenarios in feature files
  • Advanced Gherkin syntax for more readable scenarios
  • Integrating the BDD practices into a sprint

Duration: 8 hours

Conflict Management Skills

€800.00
Jun 15, 2025
9:00AM – 17:00PM CEST
Trainer
Evelyn Tian
Virtual
Enroll NowBook by Invoice
€800.00
July 16, 2025
9:00AM – 17:00PM CEST
Trainer
Evelyn Tian
Virtual
Enroll NowBook by Invoice

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    “I really have learned so much and have enjoyed it. You are a great trainer and an inspiration. I’m so glad I chose you. Thank you so much for all the hard work you put into this course - it’s so evident how passionate you are and how much you care. I really do feel my training with you has been the most beneficial of all my past year of scrum related study and training.”
    Claire Brown, UK
    Our past A-CSM graduate and returning CSP-SM participant
    "Excellent course! Love the international feeling with participants from different continents and the learning from both A-CSM and CSP-SM! Thanks for offering it in a format that made it possible for me as a parent to a child with special needs to make my agile dreams come true without ruining my family life!"
    Jens Abrahamsson, Sweden
    Our past A-CSM and returning CSP-SM graduate
    "I want to start by thanking you for sharing your experience and knowledge with us, and specially for allowing me to take this course from Argentina, which otherwise wouldn't be possible since we don't have local offerings. This was my first training in a foreign language and I enjoyed it a lot, so thank you for that. It was a pleasure working with you on A-CSM. Thank you for giving me and everybody else without access to these programs on our countries, the chance to still do it online. And looking forward to participating on the CSP training soon (already completed)!"
    Ileana Barreiro, Argentina
    Our past A-CSM graduate and returning CSP-SM graduate
    "I have participated in CSP-SM online with Evelyn during November 2018. Beside the fact the Evelyn ability is second to none where it comes to her style of running the course, communicating and explaining the topic, I believe actually participating in an online course is better and more productive as you get a record of all the sessions along side of course material that you can refer back to when you need to refresh your memory. Having homework also is a great way of concentrating on the topic and as part of that doing extra research to bring the topic life in your head and in practice. All in all Evelyn’s courses (online or in-person for my A-CSM) are the best experience I have had with scrum courses or in fact any online courses so far."
    Suzan Bader, UK
    Our past A-CSM and returning CSP-SM graduate
    “I loved the virtual programs because you don’t focus on study for a test. Instead, you have different topics about thinks you probably have worked, however, the concepts are deeper. The homework is very interesting because when I was working in it, I always was thinking in situations I faced in the past or situations I’m currently living. I highly recommended Evelyn’s programs and I'll be happy to have Evelyn as my coach for future certifications."
    Camilo Acosta Restrepo, Colombia
    Our past A-CSM and returning CSP-SM graduate
    "Evelyn's A-CSM and CSP-SM courses offered me a breadth of information that has truly strengthened my career and approach in coaching my scrum teams. Her course offered the opportunity to not only attend the live sessions, but also opportunities to review recordings of various material which others don't offer." Her charisma and enthusiasm in explaining different material reeled me in and now I am pumped to continue towards becoming a CST. Thank you Evelyn. I couldn't have reached this far without you."
    Mahmud Ahmed, US
    Our past A-CSM and returning CSP-SM graduate
    "Thank you so much for the training programs. This was an extremely informative, enjoyable and above all valuable sessions and I look forward to putting the techniques and principles I've learned into practice. Thank you for sharing an inspiring learning experience."
    Yash Arora, US
    Our past A-CSPO and returning A-CSM and CSP-PO graduate
    "I must say, while going over the A-CSM recorded sessions, I felt like as if I was in live session. I was almost got prompted and answering some questions, and realized it was a recording 🙂 I registered to the A-CSPO program immediately."
    Siva Rachakonda, US
    Our past A-CSM and A-CSPO graduate
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