The Certified Facilitator (CF) program is to grow participants’ mindset, knowledge and ability in the area of professional facilitation. Effectively facilitating a group or team toward co-created, meaningful and committed outcomes is a core agile coaching competency as well asa a skill necessary for effective leadership.

The CF program supports the growth of participants and helps with challenges from real working environments. While participants advances their facilitation skills, participants also support their teams and organizations to advance.

What are the benefits of a Certified Facilitator® certification?

  • Integrate your existing knowledge and skills to unleash your facilitation potentials
  • Distinguish yourself in the global marketplace
  • Stand out in your industry as an advanced member of the globally recognized Scrum Alliance community
  • Support your teams and organizations advanced value to your employer (or potential employer) as a highly trained Agile professional
  • Deep dive of an in-demand skill that goes beyond technique alone and explores the mindset of a facilitator
  • Live, immersive facilitation practice
  • Membership with the Scrum Alliance

Who should take this course?

This course is for:

  • Product people (product manager, product owner) to facilitate workshops with stakeholders
  • Project manager
  • People manager
  • ScrumMaster and Agile Coaches wanting to advance their facilitation skills
  • Individuals who want to develop themselves on the path of Agile Coach
  • Anybody who wants to learn about group facilitation
  • Anybody who wants to become a trainer and need to improve facilitation and design facilitation plans

The Certified Facilitator does not require prior learning. Though anybody who doesn’t understand Agile and Scrum, some preparation work has to be done to work with facilitation in an Agile context.


  • Preparation prior to the workshop requires approximately 60 minutes on average
  • 2-day workshop with full engagements and practices in workshops
  • Homework and practices – approximately 4 hours on average (not including the time spent during facilitation sessions
  • 1/2 day follow-up session

Course Content

  • Facilitation Fundamentals
  • Facilitation Essentials
    • Emotional Intelligence and Facilitation
    • Facilitating through conflicts
    • Fostering and Repairing Psychological Safety
  • Facilitation Stages
    • Assessing Group’s Context and Needs
    • Designing Facilitation Plan
    • Forwarding the Action
  • Orientation of A Facilitator
    • Facilitating from front, side, back and inside
  • Meta skills
  • Deep democracy
  • Co-facilitation
    • Designing co-facilitation plan
    • Co-facilitation in action
  • Facilitation Practice and Advancement

Participants can select from a list of popular Agile and Scrum related events to practice with. Commonly, participants practice their faclitation learning with the following topics:

  • Product backlog refinement
  • Sprint planning with multiple teams
  • Sprint review with multiple teams and multiple stakeholders
  • Sprint retrospective of different teams and at scale
  • Organization level retrospective
  • ScrumMaster community related
  • Product Owner community related
  • Story mapping workshop
  • Product visioning workshop
  • Product strategy related workshops
  • Product roadmap planning sessions
  • Stakeholder alignment workshop
  • Leadership learning related
  • Value stream mapping workshop
  • OKR workshopand more…

Our free monthly Evelyn Konsult Coaching Circle (ECC) for your continuous growth

As a way to give back to the global Agile community, we offer free monthly coaching circles, Evelyn Konsult Coaching Circle (ECC) to help our past graduate of advanced programs (A-CSM, A-CSPO, CSP-SM, CSP-PO, Certified Agile Leadership, Certified Facilitator, and mentoring programs).

It is free for you to join, and you can bring your real work challenges, learning, experiences and practices to the ECC sessions. This is where you can collaborate with passionate practitioners like you from over 78 countries, across industrials and continents.

Upcoming Schedule

  • Please register directly using Book by Invoice if you are from within the EU;
  • Please use Enroll Now if you are from outside the EU;
  • Email us at for a quotation if you are self-sponsoring or in a special situation. We offer adjusted training fees based on country of residence and cost of living.
  • Early bird rate is 1700€ (applicable 4 weeks prior to the starting date) and regular rate is 2000€.

Sept 20, 21, 27, 28, 2023
13:30PM – 17:00PM CEST
Evelyn Tian
Enroll NowBook by Invoice